Urinary tract infections happen when bacteria get into the urethra and travel up into the bladder. If the infection stays in the bladder, it is called a bladder infection or ‘cystitis’. If the infection travels up past the bladder and into the kidneys, it is called a kidney infection or ‘pyelonephritis’. Bladder and kidney infections are both types of urinary tract infections.
Most cases of bladder infection in women are uncomplicated or ‘simple cystitis’ and are easily treated with a short course of oral antibiotics. Kidney infections can also usually be treated at home with antibiotics, but treatment typically lasts longer. In some cases, kidney infections must be treated with intravenous antibiotics, which need to be given in the hospital.
This module discusses UTIs in women so that the pharmacy front shop staff member can recognise the symptoms and refer women appropriately for further medical attention. Some medicines and products are available for over-the-counter (OTC) treatment of UTI symptoms. These products may be used when symptoms are mild or until the patient can consult her doctor.